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Find the answer in a guide, send us a note, or chat with an agent.

Self-help guides

Guides for running your gym on Forge.

Getting started

Members and billing

Front desk and kiosk

Classes and training

Equipment

Member app

Release notes

Contact us

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Chat with an agent

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Each kind of question will go to its own agent. Until they're ready, the contact form above reaches us.

  • Emergency tech support

    24 hours a day, 7 days a week

    For gyms at a standstill: Forge is down, staff or members lost access, or something else urgent.

    Coming soon

  • Sales

    9:15 AM to 5:00 PM Eastern

    Pricing, features, and whether Forge fits your gym.

    Coming soon

  • Account support

    9:15 AM to 5:00 PM Eastern

    For gym owners: billing, settings, and your Forge account.

    Coming soon

  • Forge Member ID support

    9:15 AM to 5:00 PM Eastern

    For members: your Forge Member ID and signing in to your gym's app.

    Coming soon

  • General tech support

    9:15 AM to 5:00 PM Eastern

    How-to questions and anything that isn't working the way it should.

    Coming soon