Help / Members and billing
Importing your members
How your current member list comes over to Forge during setup.
- Export your member list from your current software as a spreadsheet file (CSV). The switching guides cover the steps for some common systems.
- Send it to us the way we agree on during setup.
- We import it and check it with you before anything goes live.
- Cards on file: whether saved cards can move depends on Stripe's process and your current provider's process. We'll tell you plainly before you switch.
- Members set up the app.
